We are in a new age, a new era where instant communication defines your business and level of customer satisfaction. Technology has evolved and so should you! A single downtime can cost you thousands of dollars.

As a business owner, you need to see the wider trends affecting your enterprise, and this can only be accomplished by standing back from the day to day routine to get a holistic overview of the market.

FGL Telecom Hosted PBX has the power to perform all your business communication needs.


Here are FGL Telecom Hosted PBX benefits:


Call Burst | Call Overflow

When your clients call, they don’t want to hear a busy tone or get their calls drop! With Call Burst/ Call Overflow, you have the ability to increase your line capacity on-demand, so thye never hear that busy tone, ever.
An advantage of this feature is: your monthly bill will not increase, you only pay for the usage so you can enjoy the ability to accept additional calls without additional monthly fees.


Customized call routing | Auto -attendant

You are in control.

Streamline your call tree from start to finish. With a touch of a number you will connect your customers to the right people and right departments.


We change with you | Scalable

Our system is scalable, meaning as your business changes (increase or decrease), our system changes with you, you can roll out new features and add or remove phones and phone lines with ease and peace of mind.


Geo-redundancy | 99.9% uptime

We pride ourselves in providing a Highly Available and Site resilient infrastructures will automatically failover from one site to other.

Our high-tech infrastructures works in concert to distribute traffic across based on lead time, availability, performance and client endpoint proximity between themselves at any given time of the day or night.

We have no single point of failure, in-case of an outage, your calls will be re-routed.


One Device, Multiple Extension | Multiple Extension, One Device

Stay connected, anywhere, anytime. Be free with follow me feature, one extension on multiple device.

Connecting your business phone to mobile phones, now that’s the true ‘Always On’

Our Hosted PBX is Feature Rich

  • Advisory Services
  • Call and Account manager
  • Call Announce
  • Call Blocking
  • Three-way Calling
  • Call Flip
  • Call Forwarding with designated sequence
  • Call Group
  • Call Log reports
  • Call Park
  • Call Queue
  • Call Recording – Company wide
  • Call Recording – On-Demand
  • Call Screening
  • Call Transfer
  • Call Waiting
  • Caller ID block
  • Caller ID service
  • Dedicated Fax phone numbers
  • Dial-by-name directory
  • Do Not Disturb
  • Dynamic Caller ID
  • Inbound Caller ID name
  • Multi-level auto attendant
  • Multiple Devices on one extension
  • Music on hold
  • Paging Groups
  • System Admin portal
  • Virtual Mailbox
  • Visual Voicemail
  • Voicemail
  • Dash Board
  • US or Canada local number*
  • Work from anywhere
  • Simultaneous Ring
  • Set Caller ID
  • High Definition Voice
  • Number portability (keep your existing number)
  • Business Calling cards
  • Dedicated Fax line
  • International Geographic numbers
  • International Toll Free
  • Toll Free dedicated fax number
  • Additional US or Canada number
  • Multiple lines and packages
  • On-the-go office users
  • Call Forwarding
  • 411 Directory Assistance
  • 711 TTY Services
  • 911 Emergency service
  • Conference Bridge
  • Toll Free number – unlimited
  • Toll Free number a la carte
  • Vanity Toll Free number available


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